topic Re: Programme list edit unavailable on Bravia KD49XF9005 in Android TV

Programme list edit unavailable on Bravia KD49XF9005

Testcard — Fri, 30 Nov 2018 16:46:15 GMT

Unpacked and set up my new KD49XF9005 today, and was surprised to see the Programme list edit option was unavailable. Searching the forum I found owners of other Bravia models with a similar issue. The workaround was to change Country/Language settings, but not sure I can do that with this set. Any other workaround or solution? It seems a huge step backwards not to have this option. Thanks.

Re: Programme list edit unavailable on Bravia KD49XF9005

dutchice — Fri, 30 Nov 2018 17:13:13 GMT

Hi Testcard,

Give us some more information to see if we can solve your issue together. Which programme channel list are you referring to. Your TV comes with multiple tuners built-in, do you refer to the terrestrial, cable or satellite programme list?

Cheers,

Dutchice

Re: Programme list edit unavailable on Bravia KD49XF9005

Testcard — Fri, 30 Nov 2018 17:22:20 GMT

Thanks for the quick reply. It’s the digital channel list from the aerial source:

Channel setup > Digital setup > Digital tuning > Programme list edit is greyed out.

Re: Programme list edit unavailable on Bravia KD49XF9005

dutchice — Fri, 30 Nov 2018 17:49:33 GMT

Thanks for your clear answer. Would you be able to confirm the following for us:

You do not have any external USB storage devices connected to the TV and setup as a recording storage space.
You do not have any CAM modules installed into the TV which decode the digital programmes for the TV.
You do not have any viewing reminders setup from the built-in EPG on the TV.

Get back to us and we will take it from there.

Cheers,

Dutchice

Re: Programme list edit unavailable on Bravia KD49XF9005

Testcard — Fri, 30 Nov 2018 17:58:36 GMT

Hi again

No USB devices connected

No CAM modules installed

No viewing reminders (I can’t see how to set viewing reminders in the YouView Guide, there doesn’t seem to be an option for this!)

Connected sources are Sony Blu-ray player and Sky Q satellite box.

Re: Programme list edit unavailable on Bravia KD49XF9005

Testcard — Fri, 30 Nov 2018 18:03:20 GMT

I’ve found the solution - I’ve disabled the YouView option and am now using the default EPG guide. With this guide I can now set reminders and also edit the programme list! The culprit was YouView.

Re: Programme list edit unavailable on Bravia KD49XF9005

dutchice — Fri, 30 Nov 2018 18:06:50 GMT

Great! You caught me in the middle of typing just exactly that. Glad to hear you found the solution.

Don't hesitate to drop us a line if you need any more help in the future. We are here to help.

Enjoy your new TV!

Cheers,

Dutchice

Re: Programme list edit unavailable on Bravia KD49XF9005

Testcard — Fri, 30 Nov 2018 18:08:50 GMT

Thanks again for your replies - I should probably have spent a little longer exploring the menus before posting!

Re: Programme list edit unavailable on Bravia KD49XF9005

royabrown — Fri, 30 Nov 2018 21:44:10 GMT

@Testcard

Please also note that if you want to use the YouView UI again, then on going back into YouView, Skip the option of retuning (YouView try to give the impression that a retune is mandatory, but it isn’t) and your programme list editing changes will be preserved, even in YouView.

Re: Programme list edit unavailable on Bravia KD49XF9005

Testcard — Fri, 30 Nov 2018 21:48:47 GMT

That’s good to know - thanks for the tip.

Re: Programme list edit unavailable on Bravia KD49XF9005

dutchice — Fri, 30 Nov 2018 22:03:11 GMT

@royabrown

As always thank you for your great feedback!

Cheers,

Dutchice

Re: Programme list edit unavailable on Bravia KD49XF9005

Testcard — Sat, 15 Dec 2018 07:44:24 GMT

As a follow-up to my original question, am I right in thinking that the YouView UI doesn’t allow programme reminders to be set unlike the Freeview guide?

Re: Programme list edit unavailable on Bravia KD49XF9005

royabrown2 — Sat, 15 Dec 2018 16:25:04 GMT

Yes. YouView on these sets is but a pale shadow of YouView on a YouView box

Re: Programme list edit unavailable on Bravia KD49XF9005

Testcard — Sat, 15 Dec 2018 16:30:31 GMT

Thanks for confirming. YouView does seem to lack some basic features.

Re: Programme list edit unavailable on Bravia KD49XF9005

Carlito123 — Mon, 29 Apr 2019 21:19:17 GMT

I’ve purchased a KD-49XF9005. For the first couple of weeks I had you view tuned in. Now I can’t get any digital channels on youview, so I now have general satellite channels tuned in which is fine but in the guide section no event information is displayed. Can anyone help? Also does anyone know why I can’t get digital channels on you view any more. Thanks

Re: Programme list edit unavailable on Bravia KD49XF9005

Carlito123 — Mon, 29 Apr 2019 21:27:49 GMT

How do you do this?

Re: Programme list edit unavailable on Bravia KD49XF9005

Carlito123 — Mon, 29 Apr 2019 21:28:24 GMT

How do you do this?

Re: Programme list edit unavailable on Bravia KD49XF9005

Testcard — Tue, 30 Apr 2019 07:10:14 GMT

Have you tried re-tuning your TV? Have you tried disabling the YouView option and using the default EPG?

Re: Programme list edit unavailable on Bravia KD49XF9005

royabrown2 — Tue, 30 Apr 2019 07:50:03 GMT

@Carlito123 wrote:
How do you do this?

Assuming you mean use Programme Editing, how to disable YouView is the first ‘Android-specific’ entry in the FAQS posting at the top of this part of the Community.

Then it will become ungrayed, and you can shuffle channels to your heart’s content.

Please note that, should you miss the YouView interface(!), if you go back into YouView and skip the retuning step, ignoring the dire warnings, then the new channel sequence will be preserved in YouView.

Or was your “this” something else?

Re: Programme list edit unavailable on Bravia KD49XF9005

royabrown2 — Tue, 30 Apr 2019 08:03:04 GMT

@Carlito123 wrote:

I’ve purchased a KD-49XF9005. For the first couple of weeks I had you view tuned in. Now I can’t get any digital channels on youview, so I now have general satellite channels tuned in which is fine but in the guide section no event information is displayed. Can anyone help? Also does anyone know why I can’t get digital channels on you view any more. Thanks

The satellite option on these sets only has a Now & Next programme guide.

There is a bug affecting the Guide on YouView which means that you see ‘No information available’ all over it, but the channels are still there, and can be watched.

The 700Mhz clearances mean that you may have to retune your YouView digital channels; and in some areas of the UK, you may lose certain channels (check if BBC4 HD has gone, if you could get this before). And in extreme cases, you may lose all your channels, and need a new aerial.

See this posting in the YouView Community for full details.