topic Restarts KDL-50W808C in Android TV

Restarts KDL-50W808C

Frahm74 — Fri, 19 Apr 2019 07:24:44 GMT

Hi my TV restart it self after a few minutes when im on the internet or Netflix or settings. Have tried to reset the TVs settings but it doesn't seem to work. Is there anyway to reset the TV manullly like a rest button?

Re: Restarts KDL-50W808C

Pascale_F — Sat, 20 Apr 2019 10:51:03 GMT

Hi Frahm74,

Try following these instructions.

Thanks,

Pascale

Re: Restarts KDL-50W808C

Frahm74 — Sat, 20 Apr 2019 11:31:26 GMT

Hi. This did not help. Now the TV want start at all. The android logo did show and then it started again. Now I only have a black background and the led lamp is blinking slow

mvh Marcus Frahm

Re: Restarts KDL-50W808C

Pascale_F — Sat, 20 Apr 2019 11:49:54 GMT

Hi Frahm74,

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime though.

Thanks,

Pascale

Re: Restarts KDL-50W808C

Frahm74 — Sat, 20 Apr 2019 11:57:26 GMT

Thanks white led lights is blinkings now and then screen is black

mvh Marcus Frahm

Re: Restarts KDL-50W808C

The_Black_Rose — Mon, 22 Apr 2019 15:00:07 GMT

Hi Frahm74,

I've searched the Sony website. I found this article which addresses the continuous reboot loop you explained: http://bit.ly/2Xna889. I'd recommend following the steps in it.

Cheers,

The_Black_Rose

Re: Restarts KDL-50W808C

Frahm74 — Mon, 22 Apr 2019 15:10:27 GMT

Hi. Sorry this don't help. The TV want start at all now. The android logo pops up and than

mvh Marcus Frahm

Re: Restarts KDL-50W808C

The_Black_Rose — Wed, 24 Apr 2019 08:44:57 GMT

Hi Frahm74 ,

I believe your TV needs to be repaired. I will try passing this to Sony.

Cheers,

The_Black_Rose

Re: Restarts KDL-50W808C

Frahm74 — Wed, 24 Apr 2019 08:53:26 GMT

Ok. Thanks

mvh Marcus Frahm

Re: Restarts KDL-50W808C

The_Black_Rose — Wed, 24 Apr 2019 09:01:28 GMT

Hi Frahm74,

I believe they'll be in touch with you soon.

Cheers,

The_Black_Rose