https://community.sony.gr/t5/android-tv/sound-mute-after-hbbtv-advertisement/m-p/2605520#M35722 <P>Sound mutes permanently after a "smart TV advertisement" as used in Germany (pro7, sat1, kabeleins, etc.). Observed on both, SAT TV and DVB-T transmissions. Bug appears most of the time (abt. 70 percent), but sometimes the hbbtv based advertisement works as intended and releases the sound take-over.</P><P>I assume it is a bug in the hbbtv code.</P><P>&nbsp;</P><P>Only way to get the sound back is rebooting the TV (KD-49XD8077) as neither unmute or volume up is returning the sound. Placing TV in standby and back does also not return the sound.</P><P>This bug appeared first with Nougat.</P><P>&nbsp;</P> Mon, 15 Apr 2019 07:38:31 GMT AndroidOS 2019-04-15T07:38:31Z https://community.sony.gr/t5/android-tv/sound-mute-after-hbbtv-advertisement/m-p/2605520#M35722 <P>Sound mutes permanently after a "smart TV advertisement" as used in Germany (pro7, sat1, kabeleins, etc.). Observed on both, SAT TV and DVB-T transmissions. Bug appears most of the time (abt. 70 percent), but sometimes the hbbtv based advertisement works as intended and releases the sound take-over.</P><P>I assume it is a bug in the hbbtv code.</P><P>&nbsp;</P><P>Only way to get the sound back is rebooting the TV (KD-49XD8077) as neither unmute or volume up is returning the sound. Placing TV in standby and back does also not return the sound.</P><P>This bug appeared first with Nougat.</P><P>&nbsp;</P> Mon, 15 Apr 2019 07:38:31 GMT https://community.sony.gr/t5/android-tv/sound-mute-after-hbbtv-advertisement/m-p/2605520#M35722 AndroidOS 2019-04-15T07:38:31Z https://community.sony.gr/t5/android-tv/sound-mute-after-hbbtv-advertisement/m-p/2606027#M35737 <P>Hi there,</P> <P>&nbsp;</P> <P>Have you tried a factory reset?</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>M</P> Tue, 16 Apr 2019 08:36:52 GMT https://community.sony.gr/t5/android-tv/sound-mute-after-hbbtv-advertisement/m-p/2606027#M35737 Anonymous 2019-04-16T08:36:52Z