topic Rif.: KD-55S8005C - help needed to use HDD recording feature in Android TV

KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 13:55:02 GMT

Hiya, I thought it'd be as easy as buy a HDD, plug it into a USB on the TV and record. But it isnt apparently.

It's a KD-55S8005C telly and Western Digital 2Tb HDD (Model: RWDBMWV0020BBK-EESN)
The tv detects the drive when plugged in and links the tv to the drive. So i think everything is fine there.

As far as I am aware, i am not allowed to have youview installed, if i want to use recording to hdd? So i dont have youview installed

When i hit guide on the remote, nothing happens.
In the action menu, i dont see any recording options.
So,
a) i cant see how to browse channels to find something to record
b) I cant see any way to record.

Please HELP! If you have a KD-55S8005C telly and you have got recording to work, please share your tips/setup.

The TV is connected to a Onkyo home sound system, and a XBONE. The tv signal goes into the XBONE via USB converter, then XBONE to Onkyo, then HDMI and Optical from Onkyo to TV. I dont see how that really affects not being able to record, i am sure its something simple, but i figure'd the more info the better.

Rif.: KD-55S8005C - help needed to use HDD recording feature

rooobb — Thu, 17 Mar 2016 15:11:25 GMT

what do you mean that the tv recognize the hdd and link it? do you go to the process of verifying and formatting the hdd?

if not, are you sure you have the latest fw (3.315 in UK)?

if everything is ok if you simply press the recording button on the remote it will start recording.

if this step works we can then discuss all the options you have to plan a recording via guide or tvsideview app...

Rif.: KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 15:27:46 GMT

verifying and formatting the hdd - Done
latest fw (3.315 in UK) - Done

Hit record on the remote, and nothing.

I will try a different HDD. Theres nothing weird about having to use a specific USB port or anything is there?
also, THANKS for try to help me. very kind for you to take the time.

Rif.: KD-55S8005C - help needed to use HDD recording feature

rooobb — Thu, 17 Mar 2016 15:34:23 GMT

you are welcome hope we find out the problem,

the problem could be on the size (and related power comsumption) of a large HDD if it doesn't have a separated power cable.. just guessing...

if you push the title list button on the remote what happens?

PS of course you can use only the specific usb rec port on the back of the tv... but if you didn't use it you could not register and format the hdd for th recording features

Rif.: KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 15:39:11 GMT

I have put some 4k test footage on an identical HDD when i first got the TV so i could see 4K footage on it and telly would coped with the Drive and everything else perfectly so I am fairly certain that's not a problem.

I get off work in a hour, so i will push the title list button on the remote when i get home and report back.

I used the lowest USB port as that meant the cable didnt have to stretch.

Rif.: KD-55S8005C - help needed to use HDD recording feature

rooobb — Thu, 17 Mar 2016 15:41:58 GMT

so please double check also that the usb port you are using is labelled for recording when you are back home

Rif.: KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 15:43:49 GMT

i will do that too, i assumed at the time, any port is fine. It was only when i started to look into the problem i noticed someone else talking about a different sony bravia telly having only one dedicated recording USB port.

Rif.: KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 15:51:14 GMT

im guessing the 1st thing i should notice when it is correct, is a record menu?

this is a image from the FAQ - and presumably will be the same for the KD-55S8005C

Rif.: KD-55S8005C - help needed to use HDD recording feature

rooobb — Thu, 17 Mar 2016 16:04:08 GMT

This is what you should see pressing the Title List button too (obviously empty).

What seems strange to me is that you said you formatted and verified the HDD: did you do it on the TV or are referring to some PC operations you did on the HDD? Sorry if it seems a stupid question...

Rif.: KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 16:05:42 GMT

the tv formatted the HDD when i connected it and then 'paired it' or whatever the correct term is, to the telly

Rif.: KD-55S8005C - help needed to use HDD recording feature

rooobb — Thu, 17 Mar 2016 16:08:33 GMT

so the usb port should be right otherwise it would ask only if you want to open with Video app...but let's check

Rif.: KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 16:12:12 GMT

im gonna commute in 10 mins, so i will report back

Rif.: KD-55S8005C - help needed to use HDD recording feature

rooobb — Thu, 17 Mar 2016 16:15:05 GMT

Check also in the setting which options you have related to recording (including re-verify the HDD). Don't know if I'll be connected when you have the answers....

Rif.: KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 17:14:25 GMT

when i press title list on the remote control,, it says 'feature not available'

Rif.: KD-55S8005C - help needed to use HDD recording feature

rooobb — Thu, 17 Mar 2016 17:37:34 GMT

It really seems like you do not have the latest firmware.....

Rif.: KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 17:37:37 GMT

progress made. I connected the ariel lead to the back of the telly, had to tune it in digital. now it fully works.

so it appears with input set to hdmi4/arc and the ariel lead plugged into the xbox, i cant record?

Rif.: KD-55S8005C - help needed to use HDD recording feature

rooobb — Thu, 17 Mar 2016 17:39:04 GMT

It could be. I didn't try but the TV is able to record only form internal decoder (sat or digital): so if you don't have any it can't work

Rif.: KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 17:49:50 GMT

I will have to play around with some configurations. I cant swop the ariel lead between the xbox and the tv everytime i want to record something or play something,

Rif.: KD-55S8005C - help needed to use HDD recording feature

atdrocker — Thu, 17 Mar 2016 17:57:53 GMT

thank you Rooobb for helping me. I think im gonna be sorted from here on.

Rif.: KD-55S8005C - help needed to use HDD recording feature

rooobb — Thu, 17 Mar 2016 18:02:38 GMT

For few euro you can have a splitter...