topic Re: Warranty in Android TV

Warranty

Robbiejoanne1963 — Sun, 13 May 2018 13:00:01 GMT

Hi I have just purchased a KD 49XE8396 from Currys.

On the website it says 5 years Warranty. They also tried to sell me an extended plan which I declined.

However I can’t find any information on the 5 year Warranty and I have asked Currys and they said it has nothing to do with them and I would need to speak to Sony!

Any one else no about the Warranty, can’t find anything on Sony website.

Thanks in advance.

Re: Warranty

bowlercoaster — Mon, 14 May 2018 08:25:26 GMT

I also have the same question. I will get in touch with Currys if there is no response here.

Re: Warranty

Mick_D — Mon, 14 May 2018 18:31:40 GMT

Hi @Robbiejoanne1963, welcome to the Community.

Currys are correct, this is a Sony warranty which you only need proof of purchase to qualify for. It is only applicable to certain models, and checking the Currys site, yours is listed as qualifying, so you need do nothing more. If you would like a personalised guarantee certificate, Sony will issue you one.

Have a look at this reply which explains things in more detail.

Cheers

Mick