topic KDL-43W755C: Black screen problem in Android TV

KDL-43W755C: Black screen problem

mark_78 — Mon, 18 Apr 2016 09:49:51 GMT

My parents have an Android TV model KDL-43W755C with black screen issues, no antena coverage. Problem temporarily goes away after shutting down, wait then turn on the TV.

Does the latest firmware version 3395 solve this problem???

I'm hesitant to update the firmware after problems with version 3.317 from 17. february 2016.

Re: KDL-43W755C: Black screen problem

Anonymous — Thu, 21 Apr 2016 21:42:33 GMT

Hi there

If the tv signal/reception keeps cutting out, this indicates that the isdue is likely to be either the aerial cable or the aerial itself.

Did you update the TV? How did it go?

Cheers

Re: KDL-43W755C: Black screen problem

mark_78 — Sun, 24 Apr 2016 21:39:49 GMT

It's my parents that bought the TV and they are not tech-savvy. It seems they accidently switched to radio mode and could not figure out how to get back to TV mode.