KDL-55X9005C loose Wifi connection every hour or so

nikhilpshah — Mon, 12 Mar 2018 15:06:23 GMT

I have KDL-55X9005C (bought in 2015 december). My TV's Wifi gets disconnected every time I turn on the TV. Also it gets disconnected every hour or so when I am watching anything online. Is anyone facing similar issue...? Any help is hghly appriciated.

Re: KDL-55X9005C loose Wifi connection every hour or so

Sean_Mc — Tue, 13 Mar 2018 11:14:43 GMT

Hi nikhilpshah,

Welcome to the Sony Community.

If you go to the network settings on your TV and then check the network status to see how many bars are on your wifi signal.

Could you also try connecting an Ethernet cable to the TV from the router? If this helps, you might want to consider "wiring" the TV to the router, as it will give a much more stable connection.

Please also make sure that you have the latest firmware update installed.

Let me know if this helps.

Cheers,

Sean Mc

topic Re: KDL-55X9005C loose Wifi connection every hour or so in Android TV

KDL-55X9005C loose Wifi connection every hour or so

Re: KDL-55X9005C loose Wifi connection every hour or so