topic Satellite channels disappear - android TV in Android TV

Satellite channels disappear - android TV

JazzDeben — Thu, 10 Mar 2016 23:17:40 GMT

I am tuning my Android tv satellite channels on a manual setup:

11591Hz 5 Degree W. This picks up the channels I want (French national channels: France 2, France 3, France 5, France O, LCP).

This works as expected. After a few days, all the tunning disappear, and the only way to get the channels back is to redo the tunning which takes a long time to do (setup 1,2,3 steps....

The TV is a KDL 43W809C receiving from the UK.

Does anyone know why, and if there is a resolution?

Many thanks

Re: Satellite channels disappear - android TV

MiCal1967 — Fri, 11 Mar 2016 13:58:13 GMT

No they go back to 101 and above.

This is a known problem but is not solved yet.

https://community.sony.gr/t5/televisions/2015-android-tv-bugs-and-issues/m-p/2089574#M39396

I suppose you also have the "SLOWNESS" during Digital channel adjustments.

Also deleted channels re-appear. They go somewhere above 10000 where you cannot see them and they ....... come back. You can see deleted channels above number 10000 only with the use of SonyEditor.

Re: Satellite channels disappear - android TV

JazzDeben — Sat, 12 Mar 2016 13:08:21 GMT

Well, this may be a different problem. In my case I select the satellite channel input, and I am presented with a screen where satellite channels are greyed out.

The channels cannot be found at all.

My only option is to re-tune the satellite reception.

Thanks for the answer nonetheless.

Re: Satellite channels disappear - android TV

MiCal1967 — Sat, 12 Mar 2016 13:57:45 GMT

Hi again

You mean you select General Satellite, you can see the channels grayed out and you have no other indication?

You don't see a message "No signal. Please check your antenna connection" ?

I have the same problem after reboot.

If I reboot while watching DVB-T or from Home Screen, TV after reboot opens to Digital(DVB-T). By that time if I select General Satellite I see an error of "No signal. Please check your antenna connection".

The trick to bypass is to go back to Digital and then select again General Satellite. This means that you have to select twice General Satellite. Then everything works fine. At least all channels exist.

KD-55X8508C

Re: Satellite channels disappear - android TV

svansvan — Fri, 25 Mar 2016 12:57:15 GMT

I wrote a program similar seteditsony: SDBEditor (free)
in the next version is planned to import-export the sorting channels. maybe someone will be interesting

[Edited by moderator to remove link]

(register on the site for download)

Re: Satellite channels disappear - android TV

Anonymous — Fri, 25 Mar 2016 20:18:26 GMT

In my opinion, this type of community involvement should be encouraged, so I am reposting the link provided by @svansvan above.

http://4pda.ru/forum/index.php?showtopic=731708

//Note to UK Mods, please contact me if you disagree.

Re: Satellite channels disappear - android TV

MiCal1967 — Sat, 26 Mar 2016 07:52:31 GMT

Hi there

I use SonyEditor in combination with SetEditSony.

SonyEditor given in German region is in fact a copy of SetEditSony but with very few functions. I cannot understand why.

For example if you want to delete a whole tp(frequency), you cannot do it with SonyEditor but only with SetEditSony.

Even if you delete all channels in a TP with SonyEdit this remains undeleted and as an empty TP.

The real problem is that because of firmware problem that channels re-sort and re-appear themselves automatically, all channels that existed on this TP re-appear again.

At least I have solved a part of this problem with SetEditSony. Deleted TP's do not re-appear but problem with re-sorting remains.

It shall be very nice if you manage to create a program like SetEditSony which as freeware has limitation on number of channels to delete

Re: Satellite channels disappear - android TV

John1950Hitchin — Sat, 26 Mar 2016 09:36:12 GMT

First I would like to thank svansvan for the program but the Forum now gives error 404 so looks like they have moved it.

I don't have a dish connected and have no need for the program at the moment but was getting ready if I do.

Good to see some positive posts for a change, so much negativity here.

Re: Satellite channels disappear - android TV

Mick_J — Sat, 26 Mar 2016 15:21:36 GMT

Same here. In Firefox I tried a right click on the file link and selected "save link as". This downloaded a file but it is only 1.8k in size although the filename is correct. 😞 Before being able to use it though, I need to find out why the channels export button on my TV is currently greyed anyway although with the usual caveat expressed in other posts I can watch satellite channels okay. I have a google translate version of the 4PDA page we are looking at in which others have had the same problem This might give that same page in English. https://translate.google.co.uk/translate?hl=en&sl=ru&u=http://4pda.ru/forum/lofiversion/index.php%3Ft733599.html&prev=search

Re: Satellite channels disappear - android TV

Mick_J — Sat, 26 Mar 2016 15:38:16 GMT

Just a thought, maybe the 404 error is because not registered and logged in at the site?

Re: Satellite channels disappear - android TV

svansvan — Thu, 31 Mar 2016 09:34:44 GMT

Yes. In this site(4pda.ru) needed registration. 404 display if you not registered. I you want, you may register, download and reupload file in any plases, hosts, sites etc and public new url. sorry for my english (i from ukranian comunity)

and yes, if you translate posts from russian to english: you can resolve problem if in TV import-export disabled, and another information (try in different usb ports and try reboot tv).

also in next version: change channel number, disable autonumeration etc...

Re: Satellite channels disappear - android TV

JazzDeben — Sun, 24 Apr 2016 22:13:20 GMT

So, the behaviour mentioned here is due to a MASSIVE BUG in YouView that no one is bothered fixing.

YouView wipes out Satellite settings when it exits.

Now, the question remains WHY OH WHY ?!!!

YouView on a Sony TV does not have BT channels, and satellite channels are being wiped out because of it!!!

Sony and YouView are disapointingly not addressing this issue. So, if someone can pick this up and get YouView working it would be great. Alternatively, the solution is to re-start the TV settings and not install YouView which is what I have done.

Soooo DISAPOINTED

Re: Satellite channels disappear - android TV

MiCal1967 — Tue, 26 Apr 2016 09:47:14 GMT

Yes there is a problem if Satellite Tuner is used in combination with DVB-T or as you say with YouView.

Channels re-arrange themselves automatically and re-appear themselves automatically if deleted. Also Favourites cannot be used because suddenly they get mixed (DVB-T and DVB-S) during browsing with PROG+/-.

Channels do not disappear but just go to another number in list and its very difficult to find if there is a huge number(1000 or more).

The best thing you can do is to do a manual search only for TP's that you are interested to.

I have informed Sony in my country that problem is not solved again with latest firmware and they answered that they forwarded to headuarters.

We wait and hope to be fixed.

Re: Satellite channels disappear - android TV

yoyanozovi — Tue, 10 May 2016 20:47:34 GMT

Hello svansvan,

can you make your tool SDBEditor directly downloadable for example on https://yadi.sk like your tool SonyTVRemote? I'm from germany and not able to register on the website http://4pda.ru. Sorry wrong font, wrong language and google translate hasn't also helped much :smileyconfused:.

Thank you very much

yoyanozovi

Re: Satellite channels disappear - android TV

riisboell — Wed, 11 May 2016 09:59:11 GMT

Is there a way that this tool, the SonyEditor or the channel list editor on the TV can show the new satellite channels after I have run a channel update on the TV?

Re: Satellite channels disappear - android TV

MiCal1967 — Wed, 11 May 2016 11:28:53 GMT

No this doesn't show new channnel.

SetEditSony does but it's limited if not purchased and I think there is no way to connect to our TV's for using as tool controlled by PC an import - export to TV.

Just editing, deleting, arranging channels and TP's after downloading to a USB flash.

You can ask them if there is a way to connect to TV by using their tool and a PC:

http://www.setedit.de/SetEdit.php?spr=2&Editor=140

Re: Satellite channels disappear - android TV

JazzDeben — Wed, 11 May 2016 16:51:00 GMT

I see what you are saying now, but the behaviour for me is that the entire tunning disappears. It is not even possible to re-tune the channels any more. There is no way to get both YouView and satellite tunning on this TV. It is explained on some Sony web pages, it is a known issue, but, I don't know if Sony is going to do anything about it...

It is most disappointing. (the explanation below is not satisfactory)

https://support.youview.com/articles/Self_Service_FAQ/Why-are-Satellite-services-not-available-in-YouView-mode/?q=satellite+youview&l=en_US&c=FAQ_Sony_TV&fs=Search&pn=1

Re: Satellite channels disappear - android TV

MiCal1967 — Thu, 12 May 2016 10:56:55 GMT

Yes the explanation is a little bit senseless.

It says:

"Sony TV is in the range support reception of satellite delivered channels, however this functionality is separate from the YouView on Sony experience.
Users who wish to access satellite as a separate function would have to disable YouView mode to allow this functionality"

This can't be separate but depended !!!!

I can't help you on this because YouView is not available in my country.

I can see YouView running as a background App but nowhere can be executed as program.

But same thing happens also to me. If I do the MISTAKE to reboot TV from within Digital then everything stored in Satellite gets messed up. First error on General Satellite "No signal. Please check your antenna connection", then it works OK if go back to Digital and then select again General Satellite. But channels are lost to somewhere or deleted ones come back from nowhere.

Reboot again TV with General Satellite, restores channells positions, but previously DELETED remain visible at the end of channel list.

I have informed Sony twice, they say they will fix, but nothing done for almost 5 months.

Keep wating.....