topic Betreff: KD-49XE8005 no 4K on HDMI3/ARC after Oct. 2017 update in Android TV

KD-49XE8005 no 4K on HDMI3/ARC after Oct. 2017 update

PalleJohansen — Wed, 08 Nov 2017 19:19:35 GMT

I have my PS4 Pro on HDMI 3/ARC, (only HDMI 2+3 are Fullrange HDMI), and it has worked just fine.

After the Oct. 2017 update, the HDMI 3 will not display the PS4 in 4K. If I set the PS4 to 1080p, the HDMI 3 works fine, and the PS4 also works fine on HDMI 2 in 4K.

Anybody else experience this behaviour on HDMI 3 after the update? Could anyone please try if 4K works on their HDMI 3, or am I the only one seeing this?

Regards.

Betreff: KD-49XE8005 no 4K on HDMI3/ARC after Oct. 2017 update

IamNic — Wed, 08 Nov 2017 19:37:51 GMT

Hi @PalleJohansen,

have you tried another HDMI-cable already?

- Nic

Re: KD-49XE8005 no 4K on HDMI3/ARC after Oct. 2017 update

Risc0n — Wed, 08 Nov 2017 19:58:35 GMT

Make sure you have turned on enhanced HDMI.

Re: KD-49XE8005 no 4K on HDMI3/ARC after Oct. 2017 update

PalleJohansen — Thu, 09 Nov 2017 05:52:25 GMT

Well, a full powercycle (and not just a restart from the menus), did the trick.

Unplug, wait 2 min., plugin, turn on and HDMI 3 went back to normal!