topic Re: XD9305 loss of all power in Android TV

XD9305 loss of all power

CARO48 — Wed, 22 Mar 2017 22:19:13 GMT

Our TV purchased 15th Jan 2017 has stopped working. The engineers came out and told us the LD board needs replacing. They didn't seemed surprised so we googled the TV and this website has highlighted just how many people have experienced this problem. Will be contacting well known department store tomorrow because the TV has obvious faults and in our opinion should have been recalled and definitely not sold with this defective board. This store usually offers great customer care. It's not fair to take money from people knowing this fault exists. We have had no TV for a week so far and it looks like another week until the replacement board can be replaced. This is so wrong and we will not be excepting a repair, we will be getting advice unless they can offer a suitable replacement.

Re: XD9305 loss of all power

Anonymous — Wed, 22 Mar 2017 22:41:48 GMT

Hi there

Can you please keep to one thread. I know that you are aware of the existing thread on this forum for this issue, but as you can imagine - if everyone posted on a new thread this board would become very messy and hard to find. Also it gives Sony clear indication of the complaints too.

https://community.sony.co.uk/t5/android-tv/xd9305-loss-of-all-power/m-p/2266186

Thank you

Re: XD9305 loss of all power

LF69LF — Sun, 04 Jun 2017 15:05:38 GMT

HI,

I'm in the same boat but taking Sony/store to court over this as the good were faulty from day one. Disgraceful

Lee