topic 4K streaming on XD9305 via NAS..lags...impossible in Android TV

4K streaming on XD9305 via NAS..lags...impossible

Henrik82 — Sun, 16 Apr 2017 17:35:26 GMT

Hi everyone.

I have an XD9305 TV with the latest FW. I connected it to a NAS (Synology DS115J). Connection is a Gbit LAN router (ASUS RT-AC87U AC2400 WLAN-Router)

The issue is.... 4K Streaming is impossible. It lags, frames are missing, usually no sound. I'm happy, if it shows around 15fps. To be honest, i was assuming a bit more from this TV.

Checked the network traffic between NAS & TV. It goes never over 9Mbyte. If I want to whatch a good quality FHD or 4K movie(mostly HEVC).. i just can't. Even Sony's demo movies cannot be whatched over this Gbit connection.

As i was curious, i tried the same vie the USB3 port. There, i can whatch the most oft them.but not all.

Is there a special setting on the TV? Or is it simply impossible with the TV?

The datatransfer between NAS and other devices id fine => over 90MByte

Every suggestion; idea is welcome

Ps.: Sorry for my bad english... i'm hungarian

Re: 4K streaming on XD9305 via NAS..lags...impossible

Anonymous — Mon, 17 Apr 2017 17:11:31 GMT

Hi there

Unfortunately this is a known issue - which cannot be resolved. Sony in it infinate wisdom only managed to include a 10/100Mbps ethernet port and not a Gigabit one. Hence the issue of streaming larger files. You can try using wireless on the TV as it can use 802.11ac speeds, but even then there is an issue, see HERE

Cheers

Re: 4K streaming on XD9305 via NAS..lags...impossible

Henrik82 — Tue, 18 Apr 2017 11:25:20 GMT

Hi Quinnicus,

Unfortunately i tried that way to. At first... i tought my Linksys WRT1900 router is too weak... and bought an ASUS RT-AC87U AC2400.... But the performance is the same with the Linksys router which is worse than the 100Mbit LAN.

Anyway, as there is nothing to do with this "Flagship model", and i'm not able to watch 4K movies (or even a really good FHD movie) I will try to have it changed for an other model or brand :(...

I don't want to wait every time for a new FW which will solve all the issues 😞

(sorry, i'm reallly disappointed)

Thank you once more & have a nice day

Re: 4K streaming on XD9305 via NAS..lags...impossible

Anonymous — Tue, 18 Apr 2017 13:24:40 GMT

Hi there

I understand where you are coming from - most of my viewing is via downloads/streaming etc. A few years ago I got absolutely jacked off with network streaming and the non-ability to stream high-bitrate files that I invested in a Media player that connects to my TV via HDMI cable. A company called Mede8er i chose and got the MED1000X3D media player. Although they have not updated their media players yet for 4K and HDR etc, there are some on the market that do. Is it worth you considering one? Cheaper than a new TV - and the picture quality of Sonys tend to be better than the competition.

Just giving you another option thats all.

Re: 4K streaming on XD9305 via NAS..lags...impossible

Henrik82 — Tue, 18 Apr 2017 14:02:35 GMT

Hi,

I understand your point of view.

The idea was to have a "SMART (!!) " TV which is able to play & stream FHD & 4K movies. Of course, it does until there is no or just less quality. The point is, i could do the streaming via pc. But thats again just a workaround (and all other gadgets). As it seems i bought a shiny display.... where now I do have to buy all the other parts (sounds like a PC) to have the complete solution 😞

Also i do have a lot of PS (not 1 or 2..) and Sony smart phones and amplifyer. I thought they will work great together. Yes, they do, but also the smart phone has a better WLAN connectivity....frustrating...

And one other point. All other apps (on the TV) can see my NAS, but not Sony's "Video" app. Therefore i can't listen to DTS or Atmos or whatever sounds (except PCM & DD)

And the last point...New FW less trouble... since the latest FW update, the voice control is also not..

Maybe i wait a couple of weeks if there will be a new FW, if not.... i think that's all folks...for a long time

Thank's once more

cheers

Re: 4K streaming on XD9305 via NAS..lags...impossible

Henrik82 — Tue, 09 May 2017 11:01:24 GMT

I installed the FW:865 and made some test runs measures. The maximum data transfer was around 9,6MBytes (76,8Mbits). That's still bad....

As it seems, I do have to live with this problem i thought maybe there is a workaround:

Is there a GBit LAN to USB3 adapter? I mean, that won't require any driver and it is accepted by Android and XD9305 series..like plug&play.

I found a lot on INternet but i'm not sure which could be used by this TV.

Does have anybody experience?

Cheers,

Henrik

Re: 4K streaming on XD9305 via NAS..lags...impossible

Kuschelmonschter — Tue, 09 May 2017 11:50:02 GMT

Is there a GBit LAN to USB3 adapter?

No.

The maximum data transfer was around 9,6MBytes (76,8Mbits).

I am getting an average of 120mbps over 802.11ac.

Re: 4K streaming on XD9305 via NAS..lags...impossible

sergio_sch — Wed, 17 May 2017 17:26:55 GMT

I'm also very dissapointed with what the topic creator said.

After 2 months I have found some clear things.

Besides the fact that the wired ethernet is 10/100 adapter and it never reaches the optimal 100 Mbit, and the wifi neither reaches any theorical optimal and tops about 120Mbit, there is a very serious and dissapointing issue and it is that both of the adapters perfomance seem to be directly related to the CPU or lets say bitrate/codec required power to work on.

I will explain with some example: I have been able to play over gigabit LAN, h264 mkvs with a size of about 30-40 and even 50 Gbs. Bitrates are quite high, but as long as adapter can hold transfer speed, it doesn't stutter or pause. Both Video stock app and Kodi perform similar.

Instead, h265 HEVC 10 bit HDR mkvs are very difficult to play, even in a medium size file around 25-30 Gb gets pauses and big stutters. With that file sizes, overall bitrate may be about 30-50 Mbit, peaking at 60-70 Mbit, theorically it should be attainable without trouble by the system, but with this codec it is not at all, perfomance drop drastically.

This can only have one explanation: wifi and ethernet adapter bus are bottlenecked by CPU usage, transfer speed gets reduced by chipset bus performance used by network and the result is that at this scenario your TV is not even a 30 Mbit adapter, it gets a ridiculous slow networked Smart TV useless for 4K HDR content.

For some reason, USB filesystem play is not so highly affected by this issues so it stands as the only option to play some quality 4K files, direclty from USB hard disk.

The Marshmallow update hasn't improved anything. In fact, in my case with a 55XD9305, although TV seems to be lighter in menus, it seems to have lost some perfomance in streaming. I have one particular movie in an MKV HEVC HDR 10bit of 32 Gb of size that I could succesfully play complete when the TV was at Android 5. Now, at Android 6, factory resetted and tried every kind of settings with stock Video and kodi, wired and wifi, I have been unable to get the file to play without problems, it drops frames and pauses frequently.

So yes, we have a Smart TV, 4K fully capable from Digital Tuner and HDMI, also for Netflix standards, but when it comes to home DLNA and samba shared over LAN, the perfomance of the system is the same of a chip chinese android box.

Re: 4K streaming on XD9305 via NAS..lags...impossible

Anonymous — Wed, 17 May 2017 20:29:01 GMT

Hi @sergio_sch

I agree with you - it is very disappointing indeed. The 10/100 NIC is just unforgivable to be frank. In regards to Wi-fi etc, unfortunately I cannot see this being resolved as its a hardware limitation.

The only suggestion that I have (and you are not going to like it) - is to purchase an additional device, a network media player that connects to the TV via HDMI.

Cheers

Re: 4K streaming on XD9305 via NAS..lags...impossible

akelesy — Thu, 21 Dec 2017 23:57:26 GMT

I also could find some solution to my XE9005 connected to Netgear R7000. I can play most of the 4K films streamed from NAS if I connect TV on 802.11 N standard (not 802.11 AC). Also I play it on VLC player with almost no pauses (or at least a few in the beginning).

And that is really, really, really sad that Sony anouncing 4K TVs doesn't make them suitable to use with NASes. Heard that Samsung does not have such problems.

Re: 4K streaming on XD9305 via NAS..lags...impossible

sergio_sch — Fri, 22 Dec 2017 14:38:13 GMT

One thing I found almost mandatory is to do a soft reset of the TV prior to trying to watch any 4K film from NAS/SAMBA source, even from USB3.0 disk sometimes is required. So first thing I do when I want to play a HEVC file is push some seconds the power button from remote control and wait for the TV to performe a fresh start.

It doesn't guarantee a fine play, still most of over 30 Gb files will not play properly.... flagship TV with mediocre cheap SOC and bad drivers.

Re: 4K streaming on XD9305 via NAS..lags...impossible

Henrik82 — Fri, 22 Dec 2017 19:43:24 GMT

Hi,

Unfortunatly the perfomance and functions getting all the times worse. With the newest i1m not able to connect via 5Ghz (a/c) WiFi. The TV got stucked and restarts it self, or just simply wont go further the logon screen. If it "says" connected am more happy than ever, that the "flagship TV" was able to do a simply connection...but...it just can't wake up my NAS, or see the devices. And i have to say, all other devices on the network are able to communicate with each other.

The simply advices like "reset to factory defaults" or "reboot will solve it" are worthless.

I'm much more than disappointed about this shiny "oldschool" TV. UNfortunatelly it is useless without a 3rdparty device to stream 4k HDR content via HDMI connection.

At the moment i have to use a pc to have the contents decoded/streamed to it via HDMI connection. In one word: this TV is a real backstep to the beginnings, where all people used a kind of pc+TV combination. Now, i have to do the same...after all the years...to whatch the spots/home 4K movies, presentation.

After all this months, wher the FWs didn't solve the issues (not just this, but a lot more), i see only one solution for this issue: get a "real smart TV" with an up - 2 - date HW, with a pc specialist, as the supports answear for this issue is: "I should ask for the LAN connection specification and datarate and if that fits the transferrate, only than buy the TV"... yes..sure...

Sorry once again, but as i stated, really disappointed about this modell

Re: 4K streaming on XD9305 via NAS..lags...impossible

Luigi_R — Sat, 23 Dec 2017 00:12:44 GMT

Disappointed and upset as everybody here facing the same issue. But Sony has got the money and they do not really give a sxxt. Get just apologies will not solve our problems and the frustation. Sony must take full responsibility and give some cashback card for buy a piece of hardware that could compensate for the lack in their products. Anyhow, this are hollow words, the rip-off is always right around the corner and we got one.

Re: 4K streaming on XD9305 via NAS..lags...impossible

Jecht_Sin — Sat, 23 Dec 2017 08:55:31 GMT

I honestly don't know what's wrong with the Home Networking. For example I am using NFS between my MacBook Pro (MBP) and my new Apple TV 4K (ATV 4K). My ATV 4K is wired to a second router. If my MBP is on WiFi, with 300+Mbps connection, via NFS I get a peak transfer speed not above 100Mbps. With the videos lagging. Wiring the MBP to the same router (so it's a full 1Gbps connection between the two), everything is fine. But if I use WebDAV the connection via WiFi improves drastically. No matter if I use Kodi or Infuse on the ATV 4K. If I wire the MBP and use the ATV 4K on WiFi, same identical behaviour.

Same thing when I stream to my (wired to the same router) TV. When the MBP is on WiFi I get via NFS/SMB/SSH 1/3 or the speed I get when the MBP is wired (which is near 100Mbps).

So for once I don't believe I can blame the TV/Android. WIth WebDAV, the MBP on WiFi and the TV wired I do get full local bandwidth. Same when I use the wired ATV 4K (and the MBP still on WiFI), but the WebDAV app I downloaded crashes so I can't really test.

Also UPnP (from the Plex server) usually provides full bandwidth. But it may become a pain to configure a client with the libraries (it depends on the media player app). Why the other protocols don't perform, I have no clue.