topic Re: Bluetooth does not discover devices to pair. in Android TV

Bluetooth does not discover devices to pair.

enotsz — Sun, 23 Oct 2016 10:40:52 GMT

Hello.
I have a Sony Android Tv x80c (x8005c) that i recently acquired.
It seems that this tv is having problems discovering bluetooth devices, i recently purchased a gamepad that my tv is unable to find. The problem is not from the gamepad since i already tested it in my windows laptop, my android phone and on my ios phone, it worked without any problems. But my Sony Android Tv bluetooth seems to not find the device.
What other options do i have to try force the tv find my device? Is there any know issue that relates with this problem?
Best,

Re: Bluetooth does not discover devices to pair.

Anonymous — Sun, 23 Oct 2016 11:06:37 GMT

Hi there

The gamepad you purchased, is it the PS4 - DualShock 4 controller - as this is the one that works on the TV.

See:

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/134685

Cheers

Re: Bluetooth does not discover devices to pair.

enotsz — Tue, 25 Oct 2016 13:35:34 GMT

Thanks for your answer, where can i confirm that the Sony Android Tv only supports the DS4?

At the moment i have 2 gamepads. None of them the DS4, (I don't now if i can put the brands here)

The first one of them, the Sony Android Tv Bluetooth can connect with them and works perfectly.
The second gamepad the tv can't detect the bluetooth, this command is HID, works perfectly when connected with windows pc and android phone.

Best,

Re: Bluetooth does not discover devices to pair.

Anonymous — Tue, 25 Oct 2016 14:33:49 GMT

Hi there

I think Sony will only 'officially' support the DS4 controller - however there is now a caveat on this. See:

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/134686/

However, I found this on the Asia-Pacific knowledgebase:

https://sony-paa-pa-en-web--paa.custhelp.com/app/answers/detail/a_id/118222/

As well as the following thread on this community forum:

https://community.sony.co.uk/t5/android-tv/bluetooth-gamepad-for-bravia-android-models/td-p/1978402

Hope this helps

Re: Bluetooth does not discover devices to pair.

enotsz — Mon, 31 Oct 2016 08:20:27 GMT

The game pad i was testing is the ~~nes30pro~~ from ~~8bitdo~~.

I am still looking for a solution to this because it does not make sense that the android tv bluetooth does not discover the device especially after two days ago. Two days ago after a lot of tries the tv was able to detect the gamepad and successfully connect to it to the android tv via bluetooth.The Sony Android tv bluetooth detected the device and paired it without no problem it worked without any flaws, playing games, navigate on the menus, all worked perfect, i was truly happy, until the next day, the next day i turned the Tv and the Tv couldn't find again the bluetooth device. This makes me belive that the blueetooth of the sony 49 x80c is not "strong" enough to deal with the noise from the wifis in the building, opinion based on the event previously described and since all the other devices with bluetooth can detect the gamepad, going soon try to acquire an usb bluetooth pen compatible with android to see what happens.

Re: Bluetooth does not discover devices to pair.

Anonymous — Mon, 31 Oct 2016 20:57:18 GMT

Hi there

Have a look in the settings to see if Bluetooth is still enabled. As some have complained about bluetooth automatically disabling itself from time to time, but couldnt find how to accurately replicate this issue. Further info about this bug can be found HERE.

If thats not the case, umm......

Cheers

PS: You can mention other brands/models on this forums (as long as its not blatent advertising/selling etc) - so no need to 'strike it out'.

Re: Bluetooth does not discover devices to pair.

enotsz — Tue, 01 Nov 2016 08:13:07 GMT

That is not the case but thanks for put some effort into this, the bluetooth is enabled. I even try to set it to off and on again, restart the tv. The only thing that is realy missing for a normal user like me is to try an usb bluetooth.
Just a note for me this is not a defect because the bluetooth works with other devices, is more a "bug'ish"/"limitation'ish" of the model of the tv since it appears that tis is related to the signal strength not being able to overlap the noise. I will buy an usb bluetooth, just have to check first compatibalities, and after if with this pen i can detect the gamepad I will send as suggestion to write this limitations on the product specification.

Just one more quick note are there any post related to usb bluetooth that works correclty with the sony android tv?

Best,
Thanks for your help

Re: Bluetooth does not discover devices to pair.

Loofah — Fri, 04 Nov 2016 16:08:33 GMT

Sony don't support a2dp part of Bluetooth so it could be that

Re: Bluetooth does not discover devices to pair.

katypotts — Sat, 25 Mar 2017 20:34:39 GMT

Hi am having same problem with Sony BRAVIA KDL32W705B TV.

The devices can find the Bravia - but when you go to connect it brings up a passkey and asks if that's the correct one - if you tap yes it doesn't work - no option to connect without saying yes to the passkey. Each time you try to connect its a brand new passkey.

The TV can't pick up any other bluetooth device - even though other devices can see the Bravia.

I've enabled everything i can! Do you think returning it to factory settings will help?

Katy

Re: Bluetooth does not discover devices to pair.

kinggo01 — Sat, 25 Mar 2017 23:10:27 GMT

@katypotts

32W705B is not android TV. And AFAIK, the only BT device that can be connected is the mouse (with BT up to 3.0) for using as cursor in browser.

Re: Bluetooth does not discover devices to pair.

Jecht_Sin — Sun, 26 Mar 2017 10:34:30 GMT

I managed to connect my PS3 Wireless keyboard. But I have an Android TV. I never managed to connect the DS3 (the PS3 controller), though. Was anyone successful with them DS3?

Re: Bluetooth does not discover devices to pair.

OLYMORTON — Thu, 13 Jul 2017 14:25:12 GMT

Due to Hearing impairment (deaf, 88 year old sod) I use bluetooth vibration headphones, thinking foolishly if I replaced my Sony TV with the KD 43XD8305 which stated in the blurb, Bluetooth enabled, this would allow me to get rid of bluetooth send - receive converters clogging up the system. Low and behold no Buetooth - dont worry the next update will cure it answered my complaint, which it did not. I now get to see my headphones are added but will not pair also other devices have been added on the TV but none will connect. I am thinking Trade Discription Act - but am now too od for that. My headphones work on my sons Tele ??? He said you bought Sony Rubbish its your own fault. Any answers apart from using external converters again - please.

Re: Bluetooth does not discover devices to pair.

Anonymous — Thu, 13 Jul 2017 14:54:09 GMT

@OLYMORTON wrote:
Any answers apart from using external converters again - please.

Hi there

Therefore you know the solution to your question - there is no other answer.

Please see point 4 on the FAQ: HERE

Cheers

Re: Bluetooth does not discover devices to pair.

OLYMORTON — Fri, 14 Jul 2017 15:13:04 GMT

Thanks for your reply, I just wonderd if the Android whizkids had a work around. Sony should make it clear on the adverts and manuals which say -

Connectivity Wi Fi, LAN, Bluetooth 4.1.

which was the reason that tipped me into buying the Sony KD 43XD8305.

Bluetooth 4-1 it is not.

Has anyone found a headphone that works directly from the Sony Television Bluetooth?

Oly

Re: Bluetooth does not discover devices to pair.

Wello.zaki — Sun, 24 Sep 2017 22:20:37 GMT

I just bought a Sony bravia KD-55x8500e, am i able to connect it to my iPhone or iPad?

if yes, should i use that to play music from my phone or show photos?

Re: Bluetooth does not discover devices to pair.

AShutov — Tue, 05 Dec 2017 08:48:50 GMT

I have an input lag problems anytime when I connect my gamepad ~~8bitdo NES30~~ to Sony Android TV (KDL-43W756C) via bluetooth and try to push the buttons. Have you any solutions or advices to fix it?

Thank's.

Re: Bluetooth does not discover devices to pair.

upperlittlecarr — Fri, 05 Jan 2018 22:32:07 GMT

Hi. I have been unable to pair ALL non Sony branded Bluetooth headphones with any Sony Smart TV. There are no issues in pairing Sony branded Bluetooth headphone devices with any Sony Smart TV. It would therefore appear that Sony are only permitting Bluetooth association and connectivity for it's own branded Bluetooth devices on its Smart TV's and is therefore restricting and preventing connectivity to its Smart TV's for all other manufacturers devices of which is illegal as Bluetooth is an open standard and preventing other manufacturers Bluetooth products from associating and connecting with it's Smart TV's is a restrictive practice. I am also looking at raising this issue with the local trading standards team that covers the Sony Shop in Leeds where I purchased the TV's. Sony need to fix the issue as soon as possible through software patches deployed to its all current Android and pre Android Smart TV's. I am in the process of writing to Sony asking them to clarify it's position with regards to this Issue.

Re: Bluetooth does not discover devices to pair.

upperlittlecarr — Fri, 05 Jan 2018 23:17:53 GMT

Hi. The issue isn't really to do with the strength, range or interference as Bluetooth standards mean the device should associate and connect and work provided you have a clear line of sight to the device you are trying to register to and are within the permitted distance thresholds. It would appear that Sony are preventing it's Smart TV's from recognising devices from other manufactures on its Android and Pre Android Smart TV's via it's Bluetooth code of which is a configurable option and part of the Bluetooth code "stack" but illegal as it constitutes restrictive trade practice under UK and EU law since Bluetooth is an open standard that demands full interoperability between devices from ALL manufacturers. Please see my other post concerning this issue.

Re: Bluetooth does not discover devices to pair.

duvlinia — Mon, 30 Apr 2018 07:30:17 GMT

Seemingly Sony Bluetooth is only compatible with soundbars and PlayStation.

Which is incredible.

I bought my Sony TV especially for the Bluetooth and then bought Sony Bluetooth headset Only to discover its impossible

I'm totally annoyed..

Give up. Its impossible. I'm returning mine.

Re: Bluetooth does not discover devices to pair.

mehboob1011 — Mon, 10 Jun 2019 14:03:14 GMT