topic Betreff: Info button stopped working on Netflix in Android TV

Info button stopped working on Netflix (65X8509C)

Hubbenorlen — Thu, 02 Mar 2017 14:54:59 GMT

I often use the info button (i+) on my remote to be able to see the resolution of the Netflix programs I'm watching. This weekend it worked, but today when I pressed it nothing happened.

I have the 65X850C, anyone else here with the same model who has the same problem?

Or maybe it's just a bug in my tv?

I'd rather not do a factory reset if it's not necessary, so any help would be appreciated.

Betreff: Info button stopped working on Netflix (65X8509C)

Kuschelmonschter — Thu, 02 Mar 2017 16:39:36 GMT

It actually stopped working quite some time ago already. Have it in my bug list, see here.

Betreff: Info button stopped working on Netflix (65X8509C)

Hubbenorlen — Thu, 02 Mar 2017 17:15:38 GMT

Yes I know that some people have had this problem for quite some time.

However, for me it has always worked, until now.

Is there somewhere I can see version history, like when the app has been updated?

Betreff: Info button stopped working on Netflix

Marcd51 — Fri, 03 Mar 2017 11:11:59 GMT

Guys just gone into Netflix this morning London, UK time and it's fixed!!!

In fact you press the ''info'' button now and Netflix have gone one step futher they give you how much bandwidth the current program uses and streaming rate awesome.

I have a Sony KD-43X8307 2015 recently upgraded firmware to Marshmellow 6.01 or I'm one of the ones that it's work realy well on with hardly any issues... So check yours now!!!!

Betreff: Info button stopped working on Netflix

Anonymous — Fri, 03 Mar 2017 12:29:45 GMT

Just adding a link to the main thread for Netflix Info button:

https://community.sony.co.uk/t5/android-tv/neftlix-info-button/m-p/2265640

Betreff: Info button stopped working on Netflix

Kuschelmonschter — Fri, 03 Mar 2017 13:37:31 GMT

I can confirm info button working again, but I can't understand why. I got absolutely no update, neither by Sony nor Netflix through the Play Store (app was and still is 3.3.2.1530) as I disabled any automatic updating. How is this voodoo possible?

Betreff: Info button stopped working on Netflix

Hubbenorlen — Fri, 03 Mar 2017 13:45:50 GMT

Just noticed that myself, very nice!

They must have disabled it to add the mbit/s function.