topic Re: Hdmi issues with 65xd93 in Android TV

Hdmi issues with 65xd93

Jonnymack — Thu, 02 Feb 2017 00:06:45 GMT

Bear with me on this.

I have hdmi cables plugged into ports 2, 3 and 4

Triing to use my ps4pro I have the following issues

Hdmi 2: no picture in 4k resolution mode. I'll get a blank screen with intermittent white noise. However if I set ps4pro to 1080p I get a picture. Hdmi set to enhanced mode.

Hdmi 3: get a picture in 4k mode but get intermittent glitch get and white noise. Can also occasionally notice a sparkling effect on the PlayStation main menu. When using hdr games I get a flickering effect. Hdmi set to enhanced mode.

Hdmi 4: everything works fine

I have swapped cables around and this issue seems port dependant rather than cable. For example hdmi 2 cable works fine in Port 4 but nit port 2.

Discussion been ongoing with Sony for weeks now and still no joy.

Any ideas?

Re: Hdmi issues with 65xd93

Anonymous — Thu, 02 Feb 2017 14:14:55 GMT

Hi there

This is quite interesting indeed - I double checked the specs for your TV - all 4 HDMI ports conform to the same specifications (i.e. HDCP 2.2 and 18Gbps). At this moment, the only thing that I can say is to continue on with Sony Support. I am unsure myself on why this would be - it stands to reasons that using a different port on the TV with the same device (i.e. PS4 pro) with the same HDMI cable with the same settings, then it should work. Barring a hardware fault of some type that is....

Cheers

Re: Hdmi issues with 65xd93

Jonnymack — Thu, 02 Feb 2017 14:24:36 GMT

I am

Definitely a weird one. here's something that makes the HDMI 2 issue weirder

It works with the pro in 1080

it wont work with the pro in 4K

It will work with the pro in 4K if you have a PSVR connected to the Pro and the HDMI cable is going through the PSVR box

However as the PSVR box does not support HDR i cannot check HDR on HDMI 2

So I am assuming some sort of weird handshake issue between the pro and HDMI ports 2 and 3 which is negated when utilising the PSVR as a passthru

Once i get a amp with 4K passthrough it won't matter as everything will go via the amp and HDMI 4, but right now this is very frustrating...

Re: Hdmi issues with 65xd93

Anonymous — Thu, 02 Feb 2017 15:00:51 GMT

Probably right on the weird handshake and then downscaling to the resolution to the one its happy on - for whatever reason.

Re: Hdmi issues with 65xd93

Jonnymack — Thu, 09 Feb 2017 10:29:36 GMT

Tried a pro with the same TV we have in the office, all HDMI ports work fine in 4K and with HDR.

I have updated my Sony support thread and awaiting a response!