topic Re: KD55XD7005 Light Leak problem... in Android TV

KD55XD7005 Light Leak problem...

Evil-U — Wed, 01 Feb 2017 18:19:33 GMT

Hi, remeber me?I consulted with you a few days ago about the ugly DSE on my new KD55XD7005

https://community.sony.co.uk/t5/android-tv/kd55xd7005-dirty-screen-effect/m-p/2286108/highlight/true#M15680

I decided I could not stand it.

The worst thing was a big

ugly black spot in the middle of the screen that is visable during movies.

here is a good example:
https://vimeo.com/201464724

The store replaced the product eventually,
But guess what? The new set has came with the same ugly stain and now there is one big ugly light leakage ..

I feel desperate....

Re: KD55XD7005 Light Leak problem...

Anonymous — Wed, 01 Feb 2017 18:27:37 GMT

Hi there

Yes, I remember the thread

Its a shame that you seem to have got a worse TV (i.e. same original problem, but with the addition of light bleed)

I can only suggest that you contact the store and get them to swap it again. Or I can escalate this thread to Sony Support if you like, and see what Sony have to say?

Let me know how you like to proceed.

Cheers

Re: KD55XD7005 Light Leak problem...

Evil-U — Thu, 02 Feb 2017 17:21:33 GMT

Thank you Quinnicus for your support.

Iv'e contacted Sony's official representative,they will send a technician to see it on monday.
If I will recive a laconic reply, like: "it is normal"
I will update you...

again thank you very much.

Re: KD55XD7005 Light Leak problem...

Evil-U — Mon, 06 Feb 2017 12:27:17 GMT

Oh my god, i can't believe it, they replaced the TV, that's the third one!

DSE, and pink hue in the middle, what is wrong with this model?