topic Re: Small horizontal line in Android TV

Small horizontal line

mastany10 — Fri, 20 Jan 2017 07:46:39 GMT

Hi all ,

I've had my Bravia KD-49x8305c for 13 months, since yesterday a line appeared on the TV I put the TV to standby and out again and it disappeared till this morning

Any advise would be grateful .

Re: Small horizontal line

Anonymous — Fri, 20 Jan 2017 19:59:44 GMT

Hi there

Its hard to advise without seeing a photo - but if you remove all HDMI connected devices just leaving the power and aerial leads - does the line still appear when watching Freeview TV?

If so, its probably the begining of a hardware fault and would need looking at by an authorised Sony repair centre, see:

http://services.sony.co.uk/support/en/repair/asc

Cheers

Re: Small horizontal line

mastany10 — Sat, 28 Jan 2017 12:29:07 GMT

thanks for your reply

ive had support from Sony and they advised to do a factory data reset which seems to have resolved the issue