topic Re: My Sony KDL-55W805C TV Making Cracking Noises in Android TV

My Sony KDL-55W805C TV Making Cracking Noises

jamesrdr1990 — Wed, 07 Dec 2016 16:59:14 GMT

for the last couple of days my TV keeps making cracking noises at the back of the TV its not coming out of the speakers. its every few seconds it makes the nosie any idea what it is

Re: My Sony KDL-55W805C TV Making Cracking Noises

MiCal1967 — Wed, 07 Dec 2016 17:14:03 GMT

Hi @jamesrdr1990

Heat, plastic parts and heatsinks.

If it stops after a while(one hour) don't worry. Mine is doing so for a whole year:smileysad: but then stops.

This was worse when first bought.

KD-55X8508C

Re: My Sony KDL-55W805C TV Making Cracking Noises

jamesrdr1990 — Wed, 07 Dec 2016 17:24:11 GMT

i brought this a few weeks back never done it before until a few days ago it is really annoying.

so not much i can do then

thanks for telling me about this

Re: My Sony KDL-55W805C TV Making Cracking Noises

MiCal1967 — Wed, 07 Dec 2016 17:32:42 GMT

I can hear this when TV Volume is very low or silent.

If your issue started after a few days of purchase then watch temperature on LCD frame and smell.

If overheats or smells then call an authorized Sony Service Technician to check.

This is a serious issue

Re: My Sony KDL-55W805C TV Making Cracking Noises

jamesrdr1990 — Wed, 07 Dec 2016 17:45:45 GMT

i brought it about 3 weeks ago only started doing it for the last 3 days or so

what should i do

Re: My Sony KDL-55W805C TV Making Cracking Noises

Anonymous — Wed, 07 Dec 2016 18:25:09 GMT

Hi there @jamesrdr1990

I have forwarded this thread to Sony Support as an escalation. They should be intouch with you. Please let us know the outcome.

Cheers

Re: My Sony KDL-55W805C TV Making Cracking Noises

jamesrdr1990 — Wed, 07 Dec 2016 18:29:01 GMT

thank you very much so will they get in contact with me on this thread?

thanks for your help

Re: My Sony KDL-55W805C TV Making Cracking Noises

Anonymous — Wed, 07 Dec 2016 19:22:35 GMT

@jamesrdr1990 wrote:

thank you very much so will they get in contact with me on this thread?

thanks for your help

Hi there

You're welcome. When you registered here, you used an email address (hopefully a genuine one), sometimes maybe even a phone number - so they will contact you via one of those.

As a general rule, Sony staff do not post to these forums. However the forum moderators and Super Users (Experts, but not Sony employees) can flag issues to Sony.

Cheers

Re: My Sony KDL-55W805C TV Making Cracking Noises

jamesrdr1990 — Wed, 07 Dec 2016 19:27:18 GMT

yes i have i used my main email address i use

hopfully i get a email from them