topic Re: Setting up KD-55X8509C to use sky Q 4K in Android TV

Setting up KD-55X8509C to use sky Q 4K

crusader — Sun, 24 Jul 2016 15:50:37 GMT

Has anyone set up their tv to view the 4K output on their sky Q silver i have set HDMI 1 to accept the 4K signal in settings, but when I switch the skyQ box to 2160 i get no picture am i missing something

Re: Setting up KD-55X8509C to use sky Q 4K

chrgray — Sun, 24 Jul 2016 16:31:22 GMT

Working okay here, although using HDMI 3. Shows as 3840x2160 10-bit. Beware that currently experiencing some stuttering, as reported elsewhere on this forum, which appears to be the same problem reported when using the BT UHD box. Hopefully Sony will find a quick fix,as it makes UHD unwatchable 😞

See http://community.sony.co.uk/t5/televisions/kd-49x8309c-4k-picture-problem/m-p/2209795#M45621

TV is a KD-65X8509C.

Re: Setting up KD-55X8509C to use sky Q 4K

crusader — Sun, 07 Aug 2016 21:09:15 GMT

well after talking to sky and sony and getting nowhere fast, went away for a couple off days SKY q seemed to have updated again got an email from sky saying my box was ready for UHD tried setting it up again and its working great picture No juddering so dont know whats happened but while it lasts fingers crossed..

Re: Setting up KD-55X8509C to use sky Q 4K

Anonymous — Sun, 07 Aug 2016 21:39:24 GMT

Thanks @crusader - hopefully others can confirm too? @chrgray

Re: Setting up KD-55X8509C to use sky Q 4K

chrgray — Mon, 08 Aug 2016 08:47:45 GMT

There hasn't been a new Sky Q firmware update since the Q002.000.56.00L version that first enabled 2160p output, unless one has been released to Sky staff? AFAIK, it still needs a Sony firmware update to the TV to fix the juddering fault - see http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/133958

My KD-65X8509C still judders with Sky Q Silver 2160p.

Re: Setting up KD-55X8509C to use sky Q 4K

crusader — Mon, 08 Aug 2016 09:01:10 GMT

Well as I said dont know what happenned, but my 55X8509C which would not work with My SKY Q Silver is now into day 4 and still working fine.